Phone: 650-474-0955

Apr 30

Finding and sharing salient information amidst a multitude of records

KM applications are being used to improve records and information management for e-discovery, collaboration, governance and other critical business objectives.
Bennett Borden, a partner at Drinker Biddle & Reath, a nationwide law firm based in Philadelphia, had seen the benefits of a state-of-the-art e-discovery solution while working with two previous law firms. One of the first things Borden did when he joined Drinker Biddle & Reath more than 18 months ago was to bring in Recommind’s Axcelerate product to research, collate and assemble electronic records into reports. The electronic records for a single case can sometimes number into the millions.


Add Comment | Views: 84
Jan 23

Five Trends of Knowledge Management

Many issues affect knowledge management. The five most important are big data, cybersecurity, mobility, social analytics, and customer engagement.

The availability of big data has opened many options for understanding everything from customer preferences to medical outcomes.


Add Comment | Views: 238
Dec 31

Search in the Land of Information Silos

Information access and retrieval within most organizations is a work in progress. There might be a general search system for marketing information, and probably one or more database search systems.

The larger the organization, the greater the number of information retrieval systems. Each laptop and mobile device has a search system. Mobile phone apps sport their own search systems. The lawyers in an organization may have different search systems for specific types of legal matters. The enterprise resource planning (ERP) users have a search system. When it comes to enterprise search, there are many silos.


Categories: Enterprise Search
Add Comment | Views: 212
Nov 30

Three Values of Big Data

Big Data is everywhere. But to harness its potential, organizations should understand the challenges that come with collecting and analyzing Big Data. The three values that are important in managing big data are volume, velocity, and variety. These three factors serve as guidance for Big Data management, highlighting what businesses should look for in solutions.

But even as organizations have started to get a handle on these three V’s, two other V’s, veracity and value are important as well, if not more so.


Categories: Big Data
Add Comment | Views: 440
Nov 12

Voice Search

Roughly 56% of teenagers and 41% of adults use voice search on their mobile phones every day, according to Northstar Research.

For example, modern consumers in Boston are much more likely to ask Google Now, Siri, Cortana, or Amazon’s Alexa to find the nearest coffee shop than they are to type "coffee shops near Boylston Street in Boston" into a search bar on Google's homepage.


Categories: SEO
Add Comment | Views: 399