E & J Gallo Winery

Managed the research library. Managed content and knowledge throughout the company. Administered the content management system based on Livelink. Was a liaison between users and IT. Managed the project of major upgrade of the library computer system. Defined, implemented, and managed information services to support the information needs of the company. Performed document control functions. Wrote documents to support content and knowledge management. Provided users training.

Defined and implemented company wide information services and improved library functions. Implemented major upgrade of the library computer system. Defined documentation standards and workflows. Collected, analyzed, and compiled research data.