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Jul 7

Content Categorization Role in Content Management

Content Categorization RoleAn ability to find content in a content management system is crucial. One of main goals of having a content management system is to make content easy to find, so you can take an action, make a business decision, do research and development work, etc.

The main challenge to findability is anticipating how users might look for information. That's where categorization comes into play. The quality of the categorization of each piece of content makes or breaks its findability. Theoretically, good tagging will last the lifetime of the content. You would think that if you do it well initially, then you can forget about it until it is time to retire that content. But reality can be very different.

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Sep 20

Faceted Search

Faceted Search Faceted search, also called faceted navigation or faceted browsing, is a technique for accessing information organized according to a faceted classification system, allowing users to explore a collection of information by applying multiple filters. A faceted classification system classifies each information element along multiple explicit dimensions, enabling the classifications to be accessed and ordered in multiple ways rather than in a single, pre-determined, taxonomic order.   Facets correspond to properties of the information elements. They are often derived by analysis of the text of an item using entity extraction techniques or from pre-existing fields in a database such as author, descriptor, language, and format. Thus, existing web-pages, product descriptions or online collections of articles can be augmented with navigational facets.   Faceted search has become the de facto standard for e-commerce and product-related web sites. Other content-heavy sites also use faceted search. It has become very popular and users are getting used to it and even expect it.    Read more
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Jul 26

Automatic Classification

Automatic Classification In my previous posts, I mentioned that the taxonomy is necessary to create navigation to content. If users know what they are looking for, they are going to search. If they don't know what they are looking for, they will look for ways to navigate to content, in other words, browse through content. Taxonomies can also be used as a method of filtering search results so that results are restricted to a selected node on the hierarchy.   Once documents have been classified, users tcan browse the document collection, using an expanding tree-view to represent the taxonomy structure.   When there are many documents involved, creating taxonomy could be time consuming. There are few tools on the market that provide automatic classification. Another use of the automatic classification is to automatically tag content with controlled metadata (also known as Automatic Metadata Tagging) to increase the quality of the search results.   The tools that provide automatic classification are: Autonomy, ClearForest, Documentum, Interwoven, Inxight, Moxomine, Open Text, Oracle, SmartLogic. Read more
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Jun 13

Taxonomy and CMS

Taxonomy and CMS

Any information system should have two access points - search and browse. When users know exactly what they are looking for, they are going to use search. If you have enabled metadata search in your system, this search is going to be precise and will retrieve documents that users are looking for.   If users do not know what they are looking for, they are going to use browse to navigate to documents. Somewhere, some time during their browsing they may switch to search and then back to browsing.   In order to enable browsing or navigation in your system, you must create taxonomy and organize your documents according to this taxonomy.   Read more
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Jun 12

Taxonomy and Controlled Vocabulary

Taxonomy and Controlled Vocabulary

A taxonomy is an organizing principle. It is a foundation on which to base any kind of system. It does not matter what kind of project you are involved in, it will benefit from clearly defined, concise language and terminology. A taxonomy and controlled vocabulary help to fine tune search tools, they creates a common language for sharing concepts, and it allows an efficient organization of documents and content across information sources.

Whether a structured tool such as a CRM system, or a less structured one, like a content management system that organizes information for web sites or intranets, all technologies that deal with information require a basis in taxonomy. This is even more important when various systems must interact.

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