As I mentioned in my last post, ECM combines five components: capture, manage, store, preserve, and deliver.
Capture of content in the content management environment is usually performed using content management system. I will talk about content management systems in my future posts.
After content has been captured, it moves to the "manage" component of the process. As I mentioned in my last post, "manage" component includes document management, web content management, collaboration, documents workflow, and records management. Let's look more closely into these components.