Dialog Corporation

Designed and maintained biomedical, pharmaceutical, science, and technology databases. Managed projects. Collected and analyzed user requirements to support databases design. Performed functionality testing of databases and content analysis of the data. Analyzed problems and managed problem reports. Created and maintained user documentation on databases. Worked with different thesauruses, classifications, and hierarchies. Wrote documents for online search assistance, for testing databases, test plans, testing documentation, and procedures.

Improved quality of databases, major documentation, and online databases hierarchy. Streamlined problem management system. Defined documentation standards.